Privacy Policy

Last updated: April 2026

1. What We Collect

  • Account data: name, email address, phone number, WhatsApp number
  • Listing data: business name, location (city, neighbourhood, map pin), photos, pricing, amenities
  • Booking data: dates, headcount, messages between Renter and Host
  • Usage data: pages visited, contact reveal events, search queries

2. How We Use Your Data

  • To operate the marketplace and connect Renters with Hosts
  • To send booking request notifications and status updates via email
  • To reveal Host contact details (phone, WhatsApp) to authenticated Renters
  • To improve platform features and detect abuse

3. Data Sharing

We do not sell your personal data. We share data only with:

  • Supabase — database and authentication (Singapore, ap-southeast-1)
  • Vercel — hosting and edge delivery (Singapore region)
  • Resend — transactional email delivery

Host contact details (phone, WhatsApp) are shared with Renters only after the Renter has created a verified account and explicitly requested to reveal contact info.

4. Data Storage & Security

All data is stored in Supabase (Singapore region). We use row-level security policies, encrypted connections (TLS), and service-role key separation to protect your data. Passwords are never stored — authentication is handled by Supabase Auth.

5. Cookies & Local Storage

altSpace uses cookies solely for authentication session management (Supabase Auth). We do not use advertising cookies or third-party tracking pixels.

6. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing support@altSpace.pk. Account deletion removes your profile and listings from the platform.

7. Data Retention

We retain your data for as long as your account is active. Booking records may be retained for up to 12 months after completion for dispute resolution purposes.

8. Changes to This Policy

We may update this Privacy Policy. We will notify you of significant changes via email or a prominent notice on the platform.

Contact

Privacy questions? Email support@altSpace.pk

Privacy Policy — altSpace